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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article About Us
We have been in business for over 10 years, we opened shop in June 2003 and focussed mostly on...
Views: 913
Article Awards/Certifications

Views: 2562
Article Datacenter/Infrastructure Information
Server Information: Our servers are cloud based servers with SSD backed SANs.  Xen/Onapp...
Views: 937
Article Refund Policy
All services come with a 30 day money back guarantee. If you for any reason are not happy with...
Views: 1548
Article Service Level Agreement (SLA)
  OnPro Media is committed to providing the most reliable and highest performing Internet...
Views: 1854
Article Is rDNS Available?
Yes, if you have a dedicated ip rdns is available.  Just open a ticket with the ip and...
Views: 1561
Article Is support TRULY 24/7?
YES!  We monitor the help desk 24/7 and respond within an hour.  We are a small company...
Views: 976

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